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Tenants FAQ

Are the energy costs included in the rent?

The contracts of all the utilities remain under the name of the owner. Your rental apartment is r…

What happens when I pay late?

Owners of Globexs apartments authorize Globexs to collect the monthly rent. A late payment is sub…

How about payment methods and bank commissions?

Payment methods The following payment methods are accepted: Bank transfer (recommended) Paypal Cr…

My invoice explained

Many concepts appear on a typical Globexs invoice and this articles is written to clarify them. W…

Why do I have to pay a linen / concierge fee?

All tenants pay a linen fee of 150€ + vat (also called a concierge fee). The following services a…

What is the minimum and maximum time we can book?

We offer rentals from 30 days, depending on the city and always respecting the limits of local re…

Is it possible to visit the apartment before booking?

Usually Globexs does not organize visits prior to a booking, but the owner makes the final decisi…

How does the check-in take place?

A few days before your arrival a Globexs rental agent brings the tenant in touch with the owner. …

Can I bring my pet?

At Globexs we love pets! However allowing a pet in a Globexs apartment depends on the owner only….

What is the difference between a Globexs apartment and a partner apartment?

Most of the published properties are “Globexs-properties”. Some of the published properties are “…

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