Author: globexssupport
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Are the energy costs included in the rent?
The contracts of all the utilities remain under the name of the owner. Your rental apartment is ready to move in, with a functioning wifi connection, water, electricity, gas, etc. The energy costs are limited to a monthly maximum that is agreed upon in the rental contract. What include the energy costs? Standardly the energy…
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What happens if we have to leave the flat before the end of the contract?
The cancellation terms can be consulted on our website (terms&conditions), but can be overruled by the cancellations terms in the rental contract. ← back
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I want to renew the contract.
If you are planning to renew your stay, we recommend that you inform Globexs as far in advance as possible. First of all we must check the availability of the accommodation where you are currently staying. If it is available we will sign a contract extension. If not, we will try to relocate the company…
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Do I have to sign a rental contract?
Yes, most owners that publish their apartment on www.globexs.com will ask you to sign a rental contract. This rental contract will usually be drafted and presented to you before arrival, or in some cases, upon arrival. ← back
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When do I get my deposit back?
The deposit will be refunded by bank transfer to the LESSEE after check-out, but only if the LESSEE has completely fulfilled his/her obligations under this agreement, if there are no damages being made to the property, if the house rules have been respected and the property is left behind in the same conditions as upon…
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What is a linen fee?
A linen fee is charged to cover the cost of the washing of the bedlinens and towels. For the reassurance, health and safety of our guests we have introduced elevated cleaning and safety procedures in light of coronavirus. To cover the costs of these intensive new cleaning and desinfection protocols we charge a one-time linen…
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Why do I have to pay a deposit?
A deposit is necessary. In order to assure the good and complete fulfillment of his/her obligations under this agreement, the tenant is obliged to pay a deposit at the moment of the booking. The amount of this deposit is decided by the owner and is usually between 750€ and 2 month’s rent. The amount of…
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Are the expenses included in the rental price?
Included in the rental price are all the expenses: Wifi, water, electricity, gas, etc. The energy costs (only electrity + gas) are limited to a monthly maximum that is agreed upon in the rental contract. If the guest consumes more energy he will have to pay the difference. The contracts of all the utilities remain…
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What is the difference between a Globexs apartment and a partner apartment?
Most of the published properties are “Globexs-properties”. Some of the published properties are “partner-properties”. Partner properties are clearly flagged with an orange label. Properties without the orange label are Globexs properties. Globexs properties are housing facilities of which the booking process is managed by Globexs. Partner properties are housing facilities that are fully managed by…
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Is it possible to visit the apartment before booking?
Usually Globexs does not organize visits prior to a booking, but the owner makes the final decision. If the owner lives close to the rental property he will perhaps allow a visit, but he is not obliged to do so. Very often a visit is impossible because the previous tenant has not checked-out yet. At…