Author: globexssupport
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What are the basic requirements for my apartment?
In order to ensure a high quality service for the benefit of the tenant, the owner guarantees the correct fulfillment of the following obligations in relation to the rented property: Obligations of the owner Basic general equipment Basic equipment of the kitchen Basic equipment of the bedrooms ← back
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Can I cancel a booking for my apartment?
The OWNER has the right to cancel the rental agreement at any given moment with 1 month’s written notice without penalty.
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Can I refuse a booking?
Yes. Unless agreed differently with Globexs, a Globexs owner on a Premium or Superior plan can always refuse a booking. If Globexs receives a booking request for an apartment, the owner will be contacted to agree the final terms. Although Globexs carefully filters every request, and only presents serious candidates, sometimes an owner is unable…
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What happens if something goes wrong in my apartment?
Globexs is the contact person during the complete stay of the tenant. In case of problems, both the owner and the expat (tenant) contact their Globexs agent who will try to solve the problem by appropriate intermediation. ← back
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Does Globexs offer damage coverage?
Globexs is not responsible or liable for the damages caused by tenants. It is the exclusive responsibility of the owner to have home insurance that covers at least the damage caused by fire or theft, as well as the civil liability derived from the acts or omissions of the users of the home. Every booking…
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What can I expect from Globexs before, during and after a rental?
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Why do I get less money than mentioned on the rental contract?
When it comes to temporary rentals, Globexs invoices both the tenants and the owners. This leads to 3 reasons why the owner gets less money per month than what is mentioned on the rental contract. This consequently means that for tax purposes the owner cannot rely on the rental contract. That is why an owner…
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Can I use my own rental contract?
If you want to use your own rental contract, the Partner plan is perfect for you. (How do I know which plan is perfect for me?) Our partner plan is designed for people that have experience with expat or temporary rentals. Globexs is not involved in the actual booking process nor the payments, and the…
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Why do I need to sign an intermediation contract and what is the difference with the rental contract?
Intermediation contract Owners on a Premium or Superior plan authorize Globexs to manage the rentals of their apartment. More in particular, they authorize Globexs to: The intermediation contract is signed at the beginning of the collaboration between the owner and Globexs and is concluded for an indefinite period of time. Either party may unilaterally terminate…
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Does Globexs guarantee the payments?
Yes and no. The correct legal answer is “no” (Globexs cannot be held liable for non-payments), but in practice payment problems are very rare in the expat rental business, due to the nature of this type of rentals and the profile of the tenants. On top of this, Globexs counts with a legal department that…