Author: globexssupport
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When do I get paid as an owner?
There are 2 payment days per month: on the 5th and 20th of each month. Globexs will pay the monthly rent to the owner on the 5th or 20th of the month. In case the tenant is late with the payment there can be a delay. For example: If a tenant moves in on the…
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When do I need to pay the 99€ publication fee?
Owners that have chosen the Premium plan or the Superior plan pay a yearly publication fee of 99€ + vat. This publication fee is not invoiced nor charged until we have a first booking for the apartment. The publication fee will be deducted from the rent, together with the 2% service fee. For example, if…
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Can I change from one plan to another?
Owners on the Premium plan can upgrade to the Superior plan at any time. Since the payment of the publication fee go hand in hand with the payment of the insurance fee, there will be a regulation at the moment of the upgrade. For example: An owner who is on a Premium plan and has…
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How do I know which plan is perfect for me?
Let’s guide you through the different plans that Globexs offers. Choosing the owner plan that fits your needs is very important. We are very happy to assist you. Partner plan Our partner plan is designed for people that have experience with expat or temporary rentals. In the first place we are thinking about professional property…
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Can I bring my pet?
At Globexs we love pets! However allowing a pet in a Globexs apartment depends on the owner only. In general very few owners allow pets. However, if you send us the cutest picture of your pet we can always ask the owner to make an exception. If the owner allows pets usually a 2-month deposit…
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Houserules
The following house rules apply to the rented property: The tenant should be aware that the property is a real home, surrounded by neighbours and that the rules of the Homeowners’ Association must be respected. The working standards of the Owners’ Committee of the building, in which the property is located, must be respected, as…
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Can the owner cancel my booking?
The owner has the right to terminate the lease at any time with 1 month’s notice without penalty. ← back
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I want to cancel my booking
The following cancellation policy applies for tenants in a Globexs apartment, unless overruled by the rental contract. For tenants in a partner apartment the cancellation policy of the owner applies. Cancellation before arrival The tenant has the right to cancel the booking with 2 months’ written notice without penalty. If however, the notice is less…
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How does the check-in take place?
A few days before your arrival a Globexs rental agent brings the tenant in touch with the owner. From that moment on, the tenants has direct contact with the owner and the exact checkin date and time can be agreed. The Globexs agent monitors the whole process, and remains the contact person for both the…
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When can the check-in proceed?
As soon as the first invoice including deposit has been paid and this has been confirmed by the Globexs agent, we can proceed with the check-in. ← back