The following cancellation policy applies for tenants in a Globexs apartment, unless overruled by the rental contract. For tenants in a partner apartment the cancellation policy of the owner applies.
Cancellation before arrival
The tenant has the right to cancel the booking with 2 months’ written notice without penalty. If however, the notice is less than 2 months but more than 1 month in advance, the tenant must pay a penalty of half a month’s rent. With a notice less than 1 month in advance, the tenant must pay a penalty of a full month’s rent. In case the booking was subject to an agency fee, the agency fee will not be returned under no circumstances.
Cancellation during the stay
The tenant has the right to cancel the rental agreement with 2 months’ written notice without penalty. If however, the notice is less than 2 months but more than 1 month in advance, the tenant must pay a penalty of half a month’s rent to Globexs. With a notice less than 1 month in advance, the tenant must pay a penalty of a full month’s rent to Globexs.
